“Bill was always on professional and on time. He always planned the day carefully, and made sure I saw every house I wanted to see. He was very informative, and answered every question with facts, not just a sales pitch. I am a difficult buyer because I am very picky, but Bill was always calm and never tried to influence my decisions. Instead we talked things through, and he listened to all my concerns. Bill has a very genuine person, and definitely went out of his way for me to ensure I was very satisfied with my decision.”